Privacy Policy

At FAVELA, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.favela.com] ("Website") or interact with our services.

1. Information We Collect

When you use our website, we may collect the following types of information:

a. Personal Information:

  • Name
  • Email address (faveladxb@gmail.com)
  • Phone number (+971 56 255 2059)
  • Shipping and billing addresses
  • Payment information (processed securely through third-party providers)

b. Non-Personal Information:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To improve our website and services
  • To send promotional emails (if you opt-in)
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service providers: Payment processors, shipping partners, and marketing platforms.
  • Legal authorities: If required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can adjust your cookie settings in your browser. Some cookies are essential for website functionality.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is completely secure.

6. Your Rights (UAE Compliance)

As a customer in Dubai, UAE, you have the right to:

  • Know what personal data we collect about you
  • Request access to the personal data we hold about you
  • Request deletion of your data (subject to legal obligations)

To exercise your rights, contact us at faveladxb@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions regarding this policy, contact us at:

By using our website, you agree to this Privacy Policy.