Return & Exchange Policy
We want you 100% happy with your order.
Eligible Returns:
• Only if we sent the wrong item or size
• Item must be unused, unwashed, in original condition with tags & packaging
• Contact us within 3 days
Not Eligible:
• Final Sale items
• Customised or personalised items
• Items that are worn, washed, altered, or damaged
How to Return:
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Message us on Instagram @favela.gcc with your order number
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We’ll guide you step by step
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Include the original packing list
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Return the item via a reliable courier (return shipping is on you)
Refunds & Exchanges:
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Refunds are issued after inspection to your Bank Account or store credit
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Shipping fees are non-refundable
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Refunds are issued within 90 - 120 Days
Damaged or Incorrect Items:
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Contact us within 48 hours with photos
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We’ll replace or refund at no cost to you
Need Help?
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Email: faveladxb@gmail.com
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Instagram: @favela.gcc