Terms & Conditions Policy

Welcome to FAVELA! By using our website [www.faveladxb.com] or purchasing our products, you agree to these Terms & Conditions. If you don’t agree, please do not use our services.

1. Using Our Website

  • You must be 18 years or older or have parental consent.

  • Do not use our website for illegal or unauthorized purposes.

  • We may refuse service to anyone at any time.

2. Products & Pricing

  • We sell streetwear, footwear, and accessories.

  • Product details, images, and prices may change without notice.

  • Errors in pricing or description may occur. We may cancel or update orders if needed.

3. Orders & Payments

  • Orders are subject to availability and acceptance.

  • Payments are processed securely through trusted third-party providers.

  • We may cancel orders if we suspect fraud or misuse.

4. Shipping & Delivery

  • Orders are processed within 1-2 business days.

  • Delivery times:

    • UAE: Same-day delivery

    • Saudi Arabia, Qatar, Oman, Bahrain: 3–5 business days

  • Shipping costs are shown at checkout.

  • We are not responsible for delays caused by couriers, customs, or unforeseen events.

5. Returns & Refunds

  • Returns are accepted within 3 days of delivery for eligible items.

  • Items must be unused, in original condition, with tags and packaging.

  • Refunds are issued after inspection.

  • Customized, personalized, or sale items are not refundable.

  • Exchanges are possible depending on availability.

6. Intellectual Property

  • All content on the website (logos, images, text) is owned by FAVELA.

  • You may not copy or use any content without permission.

7. Limitation of Liability

  • FAVELA is not liable for indirect, incidental, or consequential damages.

  • Our liability is limited to the amount paid for the purchased product.

8. Changes to Terms

  • We may update these Terms at any time.

  • The latest version is always available on our website.

9. Contact Us

For any questions or concerns:

By using our website, you confirm that you have read and agree to these Terms & Conditions.